Terms And Conditions

1. Acceptance of Terms

By accessing or using the Eclipse website hosted by Kajabi.com (hereinafter referred to as "the Website"), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use the Website.

Our Website is intended for individuals over the age of 18. If you are under 18, or you do not have the mental capacity to understand and accept these Terms, then you should not access or use our Website.

1.2. Access to our Website is provided free of charge on an ‘as available’ basis and we shall not be liable if you’re unable to use or access it for any reason.

 

2. Content Ownership and Usage

All content, including but not limited to text, graphics, images, videos, and any other material on the Website, is the property of Silverfire Ltd. and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the Website without prior written consent from Silverfire Ltd.

 

3. Lifetime Access

Any reference to lifetime access to a product or service pertains to the lifetime of the said product or service, not the purchaser. Silverfire Ltd. reserves the right to modify or terminate access to any product or service at any time without notice.

 

4. Payments for products and services

You are obligated to fulfill the full payment for the program at the initially agreed-upon price, irrespective of whether you withdraw from the program, fail to complete it within the designated timeframe, or choose not to utilise the content provided.

4.1. The purchase price for your chosen Service is as set out on the Thrivecart page at the time of your purchase (“the Fee”).

4.2. Time for payment of the Fee shall be of the essence and shall be made without deduction, set off, or any form of withholding except as is required by law and we must receive cleared payment before you are entitled to access the Service.

4.3. If you choose to pay the Fee by credit or debit card then you authorise us to charge your payment method. If it is rejected, or fails, but you have still received access to the Service, you agree to provide full payment of the Fee within 7 days from access to the Service being provided.

4.4. If we agree to accept payment of the Fee by instalments, then you agree to:

4.4.1. set up a direct debit or similar payment process to cover your instalment payments; and

4.4.2. provide payment of the instalments as and when they fall due in accordance with the instalment plan agreed at the time of purchase.

You accept and understand that you will remain responsible for providing the instalment payments until the Fee has been paid in full.

4.5. We reserve the right to change our Fee at any time. Any changes will not affect the price of Services where payment has already been made and a welcome email sent.

4.6. If you purchase Services on a monthly subscription basis then you will be liable to make payment every month until you cancel your subscription in accordance with these Terms. You authorise us to request payment of the monthly amount from your chosen payment method on a rolling monthly basis.

Late Payment

Without prejudice to any other right or remedy that we may be entitled to, where payment of the Fee is beyond 7 days overdue then:

We will be entitled to withhold delivery of Services until payment is up to date;

We will add interest to your account on a daily basis from the date payment is due until full payment (including accrued interest) is received. Interest will be calculated on the outstanding Fee at a rate of 8% over the Bank of England’s base rate from time to time; and

Any discount or other agreed promotional price change to the Fee will cease to apply and you will be responsible for payment of the full Fee amount.

If your payment is beyond 30 days overdue, we shall be entitled to instruct a collection or legal agent to seek recovery of the outstanding amount along with our reasonable costs incurred in taking such action.

 

 

5. Courses and Services

The Website provides information and promotional materials for courses and services in the spiritual, healing, and personal development industry. Silverfire Ltd. reserves the right to change or discontinue any course or service without prior notice.

We provide spiritual, business and personal development and support through online and self-study courses, workshops, retreats and coaching and mentoring sessions and programmes (“the Services”). Further details of our Services can be found on our Website and social media channels.

What you agree when you purchase our services

5.1. When you purchase any of our Services, you are confirming that you are over 18, that you are legally capable of entering into a legally binding contract and that all information you provide to us is true and accurate.

5.2. You agree to keep your access to the Services private, and not to share, disclose, assign, sell or license any part.

5.3. During your access to the Services, you may choose to review and make decisions concerning your personal and home life, business and career, finances, lifestyle, education and development or health and wellness. You accept that any such reviews, subsequent decisions, implementation and action will be your sole responsibility and that we shall not be liable for your failure to make decisions, put into action plans or strategy, or for any results whether direct or indirect arising out of your access to and/or use of the Services.

5.4. You acknowledge that the Services are designed to provide you with information, materials and support to assist you in developing yourself or, where applicable, your business and they are not a substitute for counselling or other therapy services. If you are currently seeking medical or other professional help concerning your mental health, or if you’re in any way unsure as to your mental capacity to use the Services then you agree to seek advice from a relevant medical professional and inform us if appropriate and relevant.

 

6. Your responsibility to others

6.1. To ensure everyone accessing our Website, social media channels and groups and our Services feels safe and comfortable, we ask you to agree to conduct yourself in a reasonable and responsible manner at all times when accessing any of our public or private groups or channels, Services, including Sessions, and not to act in a manner which may cause offence, distress or alarm to others.

6.2. When you access any of our groups, Services or Sessions, you agree:

6.2.1. NOT to use your access for any unlawful purpose;

6.2.2. NOT to record any part, for your personal use or otherwise;

6.2.3. NOT to capture or share images of any other person or that include any other person without that person’s express permission;

6.2.4. NOT to upload, post, transmit or otherwise make available content that

a) is by its nature defamatory, libellous, obscene, demeaning or which causes offence to another individual whether intended or not;

b) discloses personal and/or confidential or sensitive information about another person;

c) is threatening or causes another individual to feel harassed or in fear; and/or

d) is classed as spam.

6.3. In the event you are deemed by us to have acted or be acting in a way which is disruptive, or which causes offence, distress or alarm, to another person, then you will be excluded from the group or Session. Following such removal and exclusion, we shall arrange a meeting with you to discuss the matter and to determine whether you will be removed and/or excluded permanently. Such decision to be at our absolute discretion.

6.4. If you become aware of any inappropriate behaviour, comments, or content being shown or displayed within any of our groups, on our Website, or during the delivery of any of our Services you agree to notify us as soon as possible.

 

Changes to Product Prices and Service

The prices for our products are subject to alteration without prior notice. We retain the authority to modify or cease the Service, or any portion of its content, at any time without notice. We shall not be held liable to you or any third party for any adjustments in price, service modification, suspension, or discontinuation of the Service.

 

7. Registration and Account Security

To access certain features of the Website, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

 

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found [here](link to privacy policy). By using the Website, you consent to the terms of the Privacy Policy.

 

9. Disclaimers

The information provided on the Website is for educational and informational purposes only. It is not a substitute for medical professional advice or treatment. Silverfire Ltd. is not responsible for any actions taken based on the information provided on the Website.

We do not assure, represent, or guarantee that your utilisation of our service will be continuous, timely, secure, or free from errors. Additionally, we do not guarantee that the outcomes obtained from the service will be accurate or reliable. You acknowledge that we may, at our discretion, intermittently suspend the service for indefinite periods or terminate it at any time without prior notice.

You explicitly agree that your engagement with the service, or any challenges in accessing it, is solely at your own risk. The service, along with all products and services provided to you through it, are offered 'as is' and 'as available,' without any express or implied representations, warranties, or conditions. This includes but is not limited to all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Silverfire LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages. This encompasses, without limitation, lost profits, revenue, savings, data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise. This extends to any claims related to your use of the service or any products obtained through the service, including errors or omissions in content, or any loss or damage resulting from the use of the service or any content (or product) posted, transmitted, or made available through the service. Even if advised of the possibility of such damages, our liability is limited to the maximum extent permitted by law in states or jurisdictions where exclusions or limitations on liability for consequential or incidental damages are not allowed.

 

10. Corrections and Amendments

At times, our website or the Service may present information containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We acknowledge the potential existence of such errors and maintain the right to rectify, amend, or clarify any inaccuracies.

We possess the authority to modify or update information and cancel orders if any details in the Service or on any affiliated website are deemed inaccurate, at our discretion and without prior notice. This authority extends to situations where corrections are implemented after the submission of your order.

It is important to note that we are not obligated to routinely update, amend, or clarify information in the Service or on any associated website, including pricing details, unless mandated by applicable law. Ensuring the accuracy of the information is your responsibility, and we recommend verifying it before making any decisions based on the provided details.

11. Refunds

Unless explicitly specified, all purchases of items and programs are deemed 100% non-refundable, and returns will not be entertained. Furthermore, please refer to the Cancellation Policy, also available on this website, for specific information on exceptional circumstances under which refunds may be considered.

11.1. In light of our refund policy, no chargeback or threatened chargeback claims from your debit or credit card provider will be accepted by us. If you have any concerns with the Service then you agree to notify us in accordance with these Terms. If you choose to pursue a chargeback claim without first contacting us then you accept that such action shall constitute a breach of these Terms and you shall indemnify us for the repayment of any charges, costs or fees imposed on us by your debit or credit provider or our merchant service provider as a result of your actions, along with the our reasonable costs for dealing with the matter calculated at a rate of £100 per hour.

 

12. Limitation of Liability

Silverfire Ltd. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of or inability to access or use the Website; (b) any unauthorised access to or use of our servers and/or any personal information stored therein.

 

13. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of United Kingdom

 

14. Changes to Terms

Silverfire Ltd. reserves the right to modify or replace these terms and conditions at any time. Your continued use of the Website after any changes constitutes your acceptance of the new terms.

By using the Eclipse website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions, please contact us at [[email protected]].

 

15. Complaints & Concerns 

15.1. If you have any concerns about our Website or our Services, you agree to let us know by email to [email protected] and give us a reasonable amount of time to investigate and resolve your concerns before you take any further action. For the purposes of this clause further action includes stopping payment or making any chargeback or similar claim.

15.2. If you experience a fault or other issue with our Service please let us know immediately by email to [email protected]. We shall use our best endeavours to remedy the fault and where we are unable to fix it then you may be entitled to a full or partial refund. For further information concerning your rights as a consumer please contact your local Citizens Advice Bureau.

 

16. Confidentiality

16.1. It’s important to us to create a safe and secure space for everyone accessing our Website, our groups and our Services and that is why we agree that when you disclose Confidential Information to us, we will not communicate or disclose it, make it available to others, or use it for our own purposes without your consent.

16.2. If we disclose Confidential Information to you, or where it is disclosed by another individual accessing our Website, our groups or our Services, you agree that the Confidential Information belongs solely and exclusively to the person disclosing it and that you will not share it or use it in any way other than as part of your use of the Services as intended by these Terms and Conditions.

16.3. For the purposes of these Terms, Confidential Information shall mean ideas, know-how, business or spiritual practices (where applicable), customer/client details, concepts and techniques, plans, trade secrets, personal information and other confidential and/or proprietary information (“Confidential Information”). It excludes any information that was already known to us before you provided it, or where it was already in the public domain, created by us, or provided to us separately by someone else without any breach of these Terms.

16.4. If we provide you with access to materials, information, resources, data and/or other content as part of your use of our Website or your purchase of our Services (“Content”), you agree to only use it in connection with your use as intended by these Terms or the Services and not to copy, disclose, share or otherwise use it for any commercial reasons without our express consent.

16.5. Our obligations shall not apply where it’s necessary for us to disclose in connection with legal proceedings, prospective legal proceedings, to allow us to obtain legal advice, to deal with any payment disputes with third party providers, where we have been directed to do so by a court or other body of equivalent jurisdiction or where we reasonably believe you are at risk of danger to yourself or others.

 

17. Our Intellectual Property

17.1. We take the protection of our Intellectual Property Rights in relation to our Website, Content and Services very seriously. When you purchase any Services, we will grant to you a personal, limited, non-transferable, non-exclusive, revocable licence to access, view and use any Content we provide to you solely for the purposes as intended by the Services and these Terms. All other uses are strictly prohibited.

17.2. When you purchase our Services you agree and undertake that from the date of purchase that you WILL NOT:

17.2.1. copy, reproduce, sell, license, share or distribute any of our Content, whether during the period of provision of the Services, or at any time thereafter;

17.2.2. record any webinars, online or in-person events, videos, Sessions or any Content;

17.2.3. infringe any of our copyrights, patents, trademarks, trade secrets or other intellectual property rights or any such rights belonging to another individual accessing the Services.

17.3. All content displayed on our Website and on or within our social media channels, which includes, but is not limited to, website design and layout, text, images, logos and graphics, video, data, code, audio, document files, software and any other resources and information (“Materials”) belongs to us and all copyright, moral ownership and any other intellectual property rights that arise and/or exist within those Materials (and any and all derivatives of it) is owned exclusively by or licensed to us and is protected by intellectual property laws applicable to the United Kingdom. When you access or use our Website you agree not to copy, reproduce, amend, repost, share, publish, distribute, rent, sell or store any of our Materials or assist others in carrying out any such activities without our express written permission.

17.4. Where any Content contains intellectual property belonging to a third party, its use will be subject to that third party’s terms and you shall be responsible for seeking consent to use it from that third party. Nothing contained within this Agreement shall be construed as any form of implied or expressed licence or other form of use of that party’s intellectual property and we shall not be liable to you in respect of your use or attempted use of any Content that contains material belonging to a third party.

17.5. In the event of your breach of these obligations then damages, loss, or irreparable harm may arise and, in such circumstances, we shall be entitled to seek relief, including injunctive relief against you.

17.6. The provisions above shall continue in force notwithstanding termination for any reason

 

18. No Guarantee

18.1. When purchasing the Services you will have access to Content designed to benefit you but it’s your responsibility to take action and implement the necessary information received and/ or the skills or tools shared. Your success and any results are dependent on factors which are outside of our control and we regret that we are not able to guarantee that any particular results or success will be achieved.

18.2. We have made every effort to accurately represent the Services. Any testimonials and/or examples of results experienced are not intended to represent or guarantee that anyone will achieve the same or similar results. As with any business endeavour, there is an inherent risk of loss of capital and we make no guarantee, representation or warranty with respect to the Services provided.

18.3. All information provided on our Website is provided for general information purposes only. Nothing on our Website constitutes advice and should not be taken or interpreted as such. It is your responsibility to ensure and check that any Content, goods or Services available on or through our Website satisfy your specific expectations or requirements.

18.4. We make no warranty, guarantee or representation that the Website or any Content is:

18.4.1. accurate, up to date or free from any errors or inaccuracies;

18.4.2. accessible and/or compatible with your hardware and software;

18.4.3. not capable of infringing any third-party rights; or

18.4.4. suitable to meet your required expectations or needs.

18.5. Where we use testimonials or feedback from our customers and/or clients on our Website this content is not to be taken as a guarantee that any current or future customers or clients will receive the same benefits or results. Testimonials are included on the Website purely as an example of the experiences other individuals have encountered in connection with our products or services.